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Tips on customer behaviours to remember Post Covid19

By Joanna Swash, Chief Executive Officer, Money penny 1.     People value human interaction  Call duration has increased during lockdown. Largely due to callers  craving human interaction however life after lockdown might see call durations and volumes return to normal but our desire for meaningful human

New company helps businesses get their invoices paid early

-Technology firm Peasy  gets customers paying early and strengthens relationships -Payments within terms could improve by 40 percent A new company is set to radically reduce the time it takes businesses to get their invoices settled by clients. Technology firm

How to achieve high sales conversions

How to achieve high sales conversions

By Richard Fletcher is a business coach from Preston, England. Richard shares his very best tip for quickly raising your game in sales. When I tell people that my conversion rate is around 83%, rather than the “gold standard” of 25%, I