How the pandemic has shifted the power balance in workspace demands from the corporates to the employees
By David Kinnaird, Chief Customer Officer at essensys The employer – employee power dynamic is ever-changing, driven by technolo..
Business
Business
Boosting employee financial wellbeing in a pandemic
By Frederic Portal, Product Marketing Director, EMEA Financials at Workday Mental health, employee happiness, and our personal finance..
Business
People Strategy: How have you done and what are you going to do next?
By Stephanie Corking from Laws of Attraction Stephanie Corking from management consultancy, Laws of Attraction, discusses the importan..
Business
Income Tax – What You Need To Know
Income tax is an essential element of any budget. The amount of income, both salary and unearned, that a person brings in each year de..
Business
IRIS Software Group acquires cloud payroll application, Staffology
Group adds best of breed payroll to its portfolio as integration and productivity become core in 2021 IRIS Software Group (IRIS), one ..
Business
Identity Verification – Predictions for 2021
By Oliver Obitayo, Chief Sales Officer at IDnow After possibly the most turbulent ever year for business, many organisations have face..
Business
IQ-EQ acquires leading U.S. outsourced investment management services provider Constellation Advisers LLC
IQ-EQ, an Astorg portfolio company, is pleased to announce that it has completed the acquisition of Constellation Advisers LLC (“Const..
Business
Creating emotional and unique shopping experiences with digital commerce
By Susanne Zander, Partner Syskoplan Reply and Reply Practice Lead “Digital Commerce” Last year may have marked a tipping point for re..
Business
A guide to buying your business premises during the COVID pandemic
By Gary Hemming – ABC Finance Ltd The decision to purchase your business premises is undoubtedly a big one. It’s a fundamental d..
Business
Bringing India’s first public electric vehicle charging network online with TCS ChargeCore on HOBS
By Sankaranarayanan ‘Shanky’ Viswanathan, CTO and Global Head – Industry Advisory Group, Communications, Media and Information Servic..
Business
Delivering a more human approach to customer service in 2021
By Brian Atkinson, GM and VP EMEA, Five9 2020 has been a year of huge change for the contact centre space, with remote working acceler..
Business
8 rules for managing a crisis
By Jo Sutherland is managing director of Magenta Associates, a business-to-business PR and communications firm From the government’s..
Business
Christmas tech gifts pose cybersecurity risks: Proofpoint tips on staying cyber safe
By Christopher Dawson, Threat Intelligence Lead at Proofpoint Proofpoint recommends consumers follow the below tips to ensure security..
Business
Unusual online shopping/eCommerce customer service habits of 2020 revealed
CallCare reveals key changes in shopper behaviour from contact centre data Manchester, 15th December 2020 – CallCare, the outsourced r..
Business
Going the extra mile: ‘overwhelming’ amount of shoppers plan to shop small this Christmas
An ‘overwhelming’ amount of shoppers plan to spread festive joy to small businesses this Christmas, new research shows. A survey from ..
Business
The valuable role Ecommerce/Social Media marketing will play in keeping businesses afloat during and after lockdown
BY Tim Hyde, Founder and Director of Social Media Marketing Agency, TWH Media Most businesses have a website. Fact. But what role doe..
Business
Energy management: From survival to security via net-zero
By Andrew Grover, CEO, Advantage Utilities There have been a lot of net-zero announcements lately – in October China announced it plan..
Business
Business in 2021: achieving digital actualisation
By Andrew Duncan, Partner and UK CEO at Infosys Consulting As we entered 2020, no one could have predicted what was on the horizon. CO..
Business
How can online retailers in the UK prepare for Brexit?
By Rob van den Heuvel, CEO and Co-founder of Sendcloud There is unfortunately no crystal ball to predict how Brexit will impact the e..
Business
How to Flourish in Adversity
By Bruno Guicardi, President of CI&T Businesses are under more pressure than ever before. Even as the second lockdown ends, busine..
Business
Is your business about to fly blindly into an economic storm, powered by unreliable data?
By Ronnie Wilson, Group Executive Vice President, Serviceware 2020 has been quite the year. As if there wasn’t enough going on as the ..
Business
Brits expected to contact customer services 700 million times this Christmas
Poor customer service to cost UK businesses an estimated £1.9bn over the festive period 78% of UK consumers have needed customer serv..
Business
The top ten digital marketing tips you need to know to attract new customers
By Clair Heaviside, co-founder of Manchester-based agency Serotonin Digital marketing can seem complicated when you’ve got an enormous..
Business
Iterable launches AI-powered Brand Affinity™ to transform customer engagement into meaningful experiences
New solution humanizes AI for marketers, making it easier to understand customer sentiment, build deeper emotional connections and ult..
Business
Basics About Money Management and Budgeting
Money management is a process of budgeting, savings, investing, or otherwise overseeing the individuals or group’s capital use. ..
Business
PayFuture Gateway Opens A World Of Opportunities For E-Commerce Merchants
PayFuture (www.PayFuture.net) has launched a new high performance payment gateway connector that delivers online access to popular loc..
Business
Are you losing out to your competitors through poor customer communication?
Over the last nine months – during which we’ve seen a number of well-known household brands experience declining sales ..
Business
Fintech professionals predict payments will grow more than any other industry sub-sector in 2021
Survey of more than 100 fintech professionals predicts highest-performing sub-sectors in 2021 FinTech Connect, the trade show that con..
Business
Empowering teams to advance sustainability
By Shawn Welch ,Vice President and General Manager of Hi-Cone Worldwide, a solutions provider for beverage multi-packaging. Amidst the..
Business
A year of change: business leadership lessons of 2020
By Andrew Duncan, Partner and UK CEO at Infosys Consulting The global business landscape has dramatically evolved in the past year and..
Business
Common Types of Business
The term business refers to any set of activities undertaken to earn a profit. The profit is calculated using the cost of capital as t..
Business
Homeless Link selects Conga to streamline its COVID-19 Homelessness Response Fund
Membership charity organisation for homelessness services in England uses Conga to award more than £6 million of funding to frontline ..
Business
OnePlan partners with Karantis360 to supply domiciliary care providers with a unique comprehensive care ecosystem
Software system for person-centered care adds at-home patient monitoring solution to advance its holistic capabilities for the deliver..
Business
The Rise of the ‘All-Inclusive’ Home
By David Rowark, Head of B2B Sales, Freesat With television becoming ever more important to us all, it is time for property developer..
Business
Six steps to ensuring your business is crisis communications ready
By Lynsey Barry, Managing Director of Berkeley Communications We are currently all living through unprecedented and unsettling times. ..
Business
COVID-19 tips the scales towards UK SMEs as they ramp up investments in tech and staff
UK SMEs were better able to function remotely than larger corporates when the pandemic hit SMEs are 50% less likely to have experienc..
Business
PIONEERING COLLABORATION AIMS TO ‘SHAKE UP’ THE UK CONSTRUCTION SECTOR
A GROUNDBREAKING new collaboration aimed at transforming the future of the UK’s construction industry can be unveiled today. National ..
Business