How voice analytics can improve your customer service
By Chris Robinson, Director and Executive Chairman, Awaken Intelligence How to turn negative emotions into a positive conversation wit..
Technology
Technology
Barclaycard extends partnership with SAP to include payment gateway access
Barclaycard’s Smartpay gateway now available as part of the SAP Commerce Cloud Businesses will benefit from enhanced customer experie..
Technology
Achieving business resilience through technology transformation
By Tim Powlson is a senior business consultant and Luke Taylor is a programme manager at business change consultancy, Entec Si While m..
Technology
Time for Some Work Distancing
By Sonia Fiorenza, VP of Communications and Engagement Strategies, SocialChorus The global pandemic has had a massive impact on every ..
Technology
Trend Micro Named a Global Cybersecurity Channel “Champion” by Canalys
Global Cybersecurity Leadership Matrix recognizes Trend Micro’s commitment to the channel Trend Micro Incorporated (TYO: 4704; ..
Technology
Gigamon Delivers Comprehensive Visibility for Nutanix Powered Private Cloud Architectures
GigaVUE Cloud Suite for Nutanix provides pervasive visibility to secure mission-critical workloads in the cloud Gigamon, the co..
Technology
Lighting specialists to unveil innovative 2nd generation VAvR LED range
Leading Leicestershire lighting and electrical installations firm, Ventola Projects, is set to launch a new range of its unique VAvR L..
Technology
How to improve corporate transparency with AI?
By John Cushing, CEO of mnAI From FTSE 100 firm NMC Health facing an investigation into correct shareholder reporting to London Stock..
Technology
Finance Workers Say Company’s Future At Risk Over Technology Failings
UK Finance workers split over the need to move with the times and implement new technology The majority of UK finance workers (55%) b..
Technology
WHY WE’VE DESIGNED OUR LANGUAGE TRAINING BUSINESS LIKE A TECH COMPANY
By Lex Baker There is a point in our list of business partner requirements that catches many entrepreneurs off guard. When business le..
Technology